Frequently Asked Questions
Everything you need to know about your Wander Doll experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, jewelry and intimate apparel are final sale.
How do I find my perfect fit?
Each product page features a detailed size guide. Since we curate styles from various designers, we recommend checking the specific measurements listed to ensure the best fit for your body type.
Do you restock items that are sold out?
Many of our pieces are limited edition to maintain exclusivity. However, you can sign up for 'Back in Stock' notifications on the product page to be the first to know if a style returns.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer interest-free installments through Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.